BPM Environmental Solutions has developed a unique "20-30-40 meet" process that ensures customer satisfaction. This ensures that service technicians spend a minimum of 20-30 minutes with each pest service. Additionally, our "meet” section of the model directs that we schedule services when possible while the customer's home.
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BPM Environmental Solutions' "20-30-40 Meeting" method is our unique approach to customer satisfaction. We strive to exceed customer expectations. Our technicians spend 20-30 minutes at each recurring monthly, bi-monthly and quarterly pest service. The "meet” portion of our model requires that our services be scheduled when the customer is not home.
Our "20-30-40 Meet" methodology, which is unique to BPM Environmental Solutions, ensures that we exceed customer satisfaction standards. Our service technicians are required to spend 20-30 minutes on each service call, whether it is bi-monthly or quarterly. Our model also includes a "meet" section that directs us to schedule our services while the customer is at home.